How to Delete StockX Account

StockX, one of the top and leading online marketplaces, allows users to bid and purchase items online and also name their prices for highly valued branded items.

How to delete StockX account might interest you if you do not find the need to continue using your account.

The online sneaker store, StockX once had data stolen on more than 6.7 million records on the net.

Although StockX claims that the stolen information was general data and that no personal banking information was leaked, it understandably made users sick.

However, when users rushed to delete their StockX account, they realized there was no “Delete Account” option.

This article will enlighten you on how to delete StockX account.

What Is StockX

StockX is an online marketplace and seller of clothing, primarily sneakers. As of November 2020, it opened to electronic products such as game consoles, smartphones, and computer hardware.

Unlike other online marketplaces, StockX builds authenticity into every step. All goods bought or sold must be brand new or never worn.

Additionally, their global team of expert verifiers verifies all products to ensure they meet their standards. Buyers, in turn, have peace of mind because they are paying for the real deal.

That being said, if you are no longer using your StockX account, it is a good idea to delete it.

This account contains much sensitive information such as transaction history, payment, and personal information.

Whether you’re deleting your account or a loved one’s as part of your executor duties, here’s how to get started.

About StockX

The company was established by Dan Gilbert, Josh Luber, Greg Schwartz, and Chris Kaufman in 2015 and launched in February 2016.

Luber previously founded StockX’s precursor rare sneaker website Capless (founded in 2012–2013), and Schwartz serves as COO.

StockX company has acquired more than 800 employees as of August 2019. It is among the fastest-growing startups in Michigan at the end of 2018.

StockX has an authentication facility in Detroit’s Corktown neighborhood. Before relocating the authentication center in June 2018, the company had a team of 15 employees authenticating thousands of pairs of shoes daily.

The larger facility in Corktown increased the number of authentications, and StockX maintains a catalog of all counterfeit items received.

The company’s first “StockX Day” event in Detroit, which invited vendors, platform users, and industry influencers to meet staff and see operations, was held in October 2017, and approximately 200 people attended.

From 3,000–5,000 applicants, 150 buyers and sellers were selected to participate in the second “StockX Day” in April 2018.

In May 2019, the company held its third “StockX Day” event for an audience of 300 and announced the opening of its first permanent location in New York, along with several major product updates.

How to Delete StockX Account

It is a relatively simple process to delete the StockX account. You can continue with the steps below if you have your account information.

However, before deleting your account, please complete all pending transactions to ensure that your orders or sales are not interrupted.

1. Decide How You Want to Delete Your Account.

StockX believes that users should have complete control over their data. This is good news and means you have many options for deleting your personal information.

There are two different options for supporting account changes:


First, you can delete your account directly, and this is when you request the complete removal of all your information, profile, and details from the website.

Billing Details

If you want to protect your payment details, you can ask the support team to delete your billing details.

This will delete your billing and shipping information and any existing credit cards on file.

It is important to note that StockX must keep some user information archived for legal and tax purposes.

They are fully GDPR and Data Protection Act compliant and willing to work with you to ensure you feel comfortable with your account information.

If you have decided to delete your account permanently, please continue with the steps below.

2. Visit the Trust Center

In the StockX Trust Center, you can access your privacy and online security information.

Since this is an online marketplace, there is much personal information to worry about, which is an important part of managing your digital identity.

You can submit a request to delete your account or delete your billing information through the Trust Center.

Once on the Trust Center home page, select Submit Request to continue.

3. Confirm Your Request

Next, you will be redirected to the Trust Center request page. You will see different types of requests that you can enter.

In this case, you can request to delete your account. All your data will be deleted, and this process is irreversible.

Once you submit your Request, you will not have access to this information. To continue, select that you are submitting this Request for yourself.

Next, as the request type, click Delete.

4. Complete the Subject Rights Application

Once you are in the subject rights application form, enter all the required information.

You need to know the email associated with your account, your first name, last name, StockX username, and residency status (CA or EU resident).

Finally, fill in the captcha to confirm that you are not a robot. After confirming the correctness of your details, click Submit.

5. Accept the Confirmation

Finally, you should receive an email confirmation of your submission to delete your StockX account.

Keep all these receipts for your records. Immediately after your StockX account is deleted, you will have no access to your account again.

At this point, delete the account from the password manager and uninstall the app.

How to Delete a Deceased Loved One’s StockX Account

You may have to delete the unused accounts of a deceased loved one. Deleting the person’s account keeps the person’s image safe and secure.

Compile Key Account Information

You’ll need key information about your loved one’s StockX account to get started.

You can probably access most of them by viewing their buyer or seller profile, and you will need their email, username, and first and last name.

Alternatively, you can find their account details through an app on their device email inbox.

You stand the chance of deleting the account if you have good information about the person and the account.

Login Using the Above Steps

You can easily cancel the deceased person’s account if you have the username and password of the person.

All you need to do is log in and use the steps above. If you act on behalf of your loved one as their executor or relative, complete the Request to delete the account form as if it were your own.

If you do not have access to their account information, you need to contact support directly using the steps below.

Contact the Support Team

StockX makes it easy and fast to call, email, or text support for help. Let them know in the message that you hope to close the account after the death of a loved one.

You will also have to provide documents like the death certificate and ID of the deceased person.

While they may not be able to delete this StockX account, you can certainly have their payment information deleted.

This is usually the riskiest data, so it may be all you need to do for peace of mind.

Frequently Asked Questions

It is normal to have questions about deleting your StockX account, especially if this is your first time navigating the privacy policy.

The answers below clear things up so you know what to expect.

How to Delete the Payment Method on Your Stockx Account?

StockX has provided a simple process for removing all payment methods. You can always delete all billing information to secure your data online.

To do so, contact support via chat. Enter “delete billing” in the query field.

From there, a support team member will confirm that you wish to delete your billing information permanently.

You’ll have to start over if you want to add a payment method later.

How Do You Delete Your Stockx Account in the App?

You remove the StockX app in the same way whether you use the app or a computer. You will need access to the Trust Center from a phone or computer.

Can You Delete Stockx Account Without a Password?

You don’t need a StockX password to delete your account; you must enter key information such as your email, account username, and legal name through the Trust Center form.

After which, details of your account request will be sent to the email address associated with your account.

Delete Your Stockx Account Forever

As we now know, StockX makes it easy and possible to buy and sell premium goods online.

Deleting key and important accounts is an excellent way to guide your online privacy. Whether you’re selling, buying online, or managing a loved one’s account, follow the steps above.

You always deserve to be in control of your privacy and data. Make sure you check your accounts regularly to make sure your information isn’t lurking unprotected in cyberspace.


How to delete StockX account is not as challenging as you thought it to be. This article has explained the step-by-step processes involved in deleting your account.

If you find ts post helpful, please do well and share it with others. Also, don’t forget to tell us your thoughts below in the comment section.

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